Conflict Mediation


Proactive

In pursuit to fulfill our mission, OSRR has created an area that focuses on Conflict Resolution & Mediation services to provide for our students.  Conflict can be tough to navigate… Don’t feel like you must brave the waters alone.

Conflict Resolution

Even if you have the best intentions, you will disagree with others. This may lead to a conflict where you experience a range of emotions.  Learning to deal with conflict in a healthy way is crucial.  When conflict is mismanaged, it can harm relationships/friendships.  But when handled in a respectful and positive way, conflict provides an opportunity for learning/growth, and can even strengthen connections you make with others.  The Conflict Resolution service OSRR provides, assists each student through a process in which the goal is to facilitate the peaceful ending to a conflict.

Mediation

Struggling with a conflict with another student on campus, and want to resolve this issue?  Think Mediation!  Mediation is a dynamic, structured, interactive process where a neutral third party assists those in a dispute in resolving the issue, through the use of specialized communication techniques.  Mediation is essentially the process of having people with competing interests sit down to discuss & clarify unresolved issues.  The Mediation service OSRR provides, places focus on communication & gaining perspective, in order to forge a consensus on changes that can be made for the future.


Sanction

In pursuit to fulfill our educational mission, OSRR has created an area of sanctioning that provides Conflict Resolution & Mediation services for our students.  Conflict can be tough to navigate… Therefore, we don’t want our students to feel as if they must brave the waters alone.

The goals of sanctioning for both Conflict Resolution & Mediation include: Reflection on thought processes during the time of the incident; The impact the behavior could have on other members of the Pirate community; Alternative steps to take to avoid engaging in similar action in the future.

Conflict Resolution

Even if you have the best intentions, you will disagree with others. This may lead to a conflict where you experience a range of emotions.  Learning to deal with conflict in a healthy way is crucial.  When conflict is mismanaged, it can harm relationships/friendships.  But when handled in a respectful and positive way, conflict provides an opportunity for learning/growth, and can even strengthen connections you make with others.  When sanctioned to Conflict Resolution, a student is aided through a process in which the goal is to facilitate the peaceful ending to a conflict.

Mediation

Struggling with a conflict with another student on campus, and want to resolve this issue?  Think Mediation!  Mediation is a dynamic, structured, interactive process where a neutral third party assists those in a dispute in resolving the issue, through the use of specialized communication techniques.  Mediation is essentially the process of having people with competing interests sit down to discuss & clarify unresolved issues.  When sanctioned to Mediation, students are assisted with placing focus on communication & gaining perspective, in order to forge a consensus on changes that can be made for the future.

Questions about this service?  Contact OSRR at osrr@ecu.edu or 252.328.6824.